Changelog

✨ New modern notification sound — smooth and pleasant
⚡ Notifications auto-mark as read when you open the panel
🔧 Fixed notification sound playing on clicks instead of only new messages
🛡 Help page chats no longer trigger dashboard notifications
🔧 Fixed chat API errors causing conversations to fail

✨ New Help Page editor with split-view live preview
⚡ Real-time preview updates as you edit title, colors, and suggestions
✨ Modern conversational chat UI in help page preview

✨ Calendly booking integration — AI shares your booking link automatically
⚡ WhatsApp human handoff support with manual reply
✨ Conversation rating system (thumbs up/down)

🚀 Google Gemini support — choose between OpenAI and Gemini per agent
✨ Unified notification system with bell icon, email alerts, and filters
⚡ Human handoff mode — take over AI conversations and reply manually
🛡 Plan-based model gating with provider allowlists

✨ Help articles with categories, pinning, and rich editing
✨ News & Updates section for announcements
⚡ Per-agent article targeting — show specific content per agent
⚡ Widget integration with help and updates tabs

✨ Conversation replay with missed-answer highlighting
⚡ AI-powered answer improvement mode for premium plans
⚡ Question tracking and trend analytics

🔧 Improved chat response times under high load
🛡 Enhanced session security and token validation
🔧 Fixed widget not loading on some mobile browsers

🚀 AI-powered chat agents with customizable system prompts
✨ Knowledge base with document and URL ingestion
⚡ Lead capture and booking request detection
🛡 Workspace management with team invitations
✨ Embeddable public chat widget
⚡ Dashboard analytics with usage tracking