Privacy Policy

ChatType ("ChatType", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

ChatType is operated by Tabin Ltd.

When you use ChatType, we may collect the following types of information:

Account Information

• Name
• Email address
• Login credentials (encrypted)

Usage Data

• Pages visited
• Features used
• Device and browser type
• IP address (for security purposes)

Customer Content

If you create AI agents or upload knowledge sources, we may process:

• Website URLs
• Documents or text content
• Chat interactions with your agent

We do not sell or share your content with advertisers.

We use your data to:

• Provide and operate the ChatType platform
• Improve product performance and user experience
• Maintain security and prevent fraud
• Communicate important updates and support messages
• Enable AI agent functionality and analytics

ChatType uses AI models to generate responses based on your configured knowledge.

• Your uploaded content is used only to power your agent
• We do not train public AI models on your private data
• Conversations may be stored to improve reliability and debugging

We may share data only with trusted service providers, such as:

• Hosting and database services
• Payment processors (if applicable)
• Analytics tools for performance monitoring

We never sell your personal information.

We implement industry-standard security measures to protect your data, including:

• Encryption
• Secure authentication
• Access control and monitoring

We keep your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes and enforce policies

You may request deletion at any time.

Depending on your location, you may have rights to:

• Access your personal data
• Request corrections
• Request deletion
• Object to processing

To exercise your rights, contact us below.

ChatType may use cookies to:

• Keep you logged in
• Improve site performance
• Analyze usage trends

You can control cookies through your browser settings.

ChatType may contain links to third-party websites. We are not responsible for their privacy practices.

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy, contact us:

Email: support@chattype.ai

Company: Tabin Ltd

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